We are looking for a dynamic and creative Junior Business Analyst to join our product development department. As a Business Analyst you will have the opportunity to learn and understand user needs clearly and translate them into detailed technical requirements. 

 

JOB DESCRIPTION

 

• Collect, analyze, and clarify requirements from stakeholders, and end users; translate them into PRD, BRD, user stories, and acceptance criteria. Model business processes and product logic using UML, BPMN, ERD, and flowcharts.

• Maintain and update product and requirement documentation to ensure accuracy and consistency throughout the product lifecycle.

• Analyze product data and user behavior to identify pain points.

• Define A/B Test and metrics to validate proposed ideas/solutions.

• Support the system analysis and design:

  ⁃ Propose technical solutions and system design to fulfill the requirements.

  ⁃ Support software development processes on both desktop and mobile platforms.

• Work closely with QA and Development teams during implementation and verification phases to ensure the product meets defined requirements and acceptance criteria.

• Work closely with the Design team to review and validate product designs, ensuring usability and optimal user experience.

• Collaborate with the User Support/ User Research team to gather user feedback and understand real user problems and needs.

• Collaborate with the BI team to define metrics and build dashboards for product monitoring and performance tracking.

• Work closely with Project Manager and Product Manager in product planning, backlog management, and prioritization activities.

 

JOB REQUIREMENTS

 

• Bachelor's degree in Information Technology, Computer Science, or related fields.

• Have at least 1 year of experience as a Business Analyst or Product Owner role.

• Experience writing BRD, FRD, user stories, acceptance criteria, and technical requirements for developers.

• Ability to create flowcharts, logic diagrams, and basic wireframes using tools like Miro, draw.io, or Figma.

• Basic understanding of UX principles and user-centered design.

• Good communication and collaboration skills, especially in problem-solving and decision-making contexts.

• Fluency in English, both spoken and written

 

 

HIRING PROCESS

 

Phone Screening >  Onsite Interview > Offering 

 

WHY YOU'LL LOVE WORKING FOR CỐC CỐC

 

Few countries have local challenges in the search and browser space. Vietnam is one of those countries thanks to Cốc Cốc. There are a lot of challenges in competing against dominant global players, but also lots of rewards when we succeed. 

 

Competitive benefits: 

 

• Competitive salary and bonus scheme with a 13th month salary. 

• Performance review twice/year with opportunity to grow or rotate internally.     

• Special annual leave policy with minimum 19 days/year, plus 1 day off on your birthday. 

• Annual WFH policy.   

• Advanced 24/7 Health Insurance for all employees. 

• Great Trade Union benefits such as birthdays, marriage, new born child... 

 

Professional growth: 

 

• Opportunities to learn and grow through regular training programs, coaching and internal sharing. 

• Work in a diverse environment with talented colleagues and partners/customers, local and expats.  

 

Positive workplace:  

 

•  Different exciting internal events to make you part of the Cốc Cốc family. 

• Cozy pantry with plenty of snacks, juice and coffee/tea every day. 

• Many interesting hobby clubs to share your passions like English Club, Yoga, Billard or Football.