Account Manager, Global Agency – Cốc Cốc Careers

Account Manager, Global Agency

Global Agency

Ho Chi Minh

Up to  700$

Experienced

Cốc Cốc is seeking a talent account manager to serve as the direct link and works closely with the Clients and Planner & Operation/Support teams throughout the project to ensure that tasks are completed on time and on budget.

Responsibilities:

Account Management:

  • Be initiative in account management tasks: meet up with clients, take brief, brainstorming, research about brand/consumer insights…
  • Monitor work progress and keep in contact with clients at all stages (briefing, proposal, contract, campaign management)
  • Be highly organized and accountable for deadlines, status reports and internal reviews
  • Predict problems that may arise and prepare solutions
  • Assist with challenging client requests or issue escalations as needed
  • Responsible for managing several accounts & make sure of a good flow
  • Negotiate contracts and close agreements to maximize profits
  • Lead internal and external meetings
  • Complete weekly reports
  • Control 3rd-party work quality and timeline.

Business Development:

  • Build and maintain strong, long-lasting client relationships
  • Proactively seek for new business opportunities and deliver improvements
  • Achieve targets and goals.
  • Forecast and track key account metrics.

Team Management:

  • Train and manage account team members
  • Solve team and cross-team problems
  • Maintain the spirit and values of the agency to the team
  • Recruit account team members.

Requirements:

Required qualifications:

  • Bachelor’s in Marketing, Advertising, or related field
  • Experienced and good understanding in digital marketing in Vietnam in general
  • Proficiency in both English & Vietnamese.

Preferred qualifications:

  • Experienced in working with global clients
  • At least 3+ years experience in account management (digital or advertising agency experience preferred).

Personality traits necessary to be effective with the team (optional):

  • A Problem Solver with a positive attitude
  • Be stable under pressure and have a strong sense of urgency
  • Strong relationship management skills, comfortable interacting with clients in person and over the phone
  • Be effective at multitasking, time management, presentations skills, strategic and innovative thinking.

Why you will love working for Cốc Cốc:

Few countries have local challengers in the search and browser space. Vietnam is one of those countries thanks to Cốc Cốc. There are a lot of challenges in competing against dominant global players, but also lots of rewards when we succeed.

  • Professional growth:
    • What we are doing is difficult, and this is why there are a lot of opportunities to learn and grow – no pain, no gain
    • You will have to work alongside talented team members who have a unique skill set and expertise in this market
    • Cốc Cốc is a Vietnamese company but we are also working in an international environment with team members/partners/customers that are local and international
    • We have a mix of on the job learning/coaching/training to support you in your job and help you grow.
  • Compensations:
    • Competitive & Attractive salary
    • Great Trade Union benefits for staff and family
    • Special Annual policy
    • Remote work policy.
  • Working environment:
    • Exciting internal events to help you understand the whole business and make you feel like you are part of the Cốc Cốc family
    • Modern and cozy kitchens with plenty of free noodles, coffee/tea bar and fresh fruits every day, to make sure energy level is high when you need it
    • There are many interesting hobby clubs to share your non-professional passions: Yoga, Bicycle, Painting, Board game…